ERP For Retail

June 23, 2020 711

Retail

Microsoft Dynamics for Retail is a modern, unified retail solution that reduces complexity for retailers, freeing them to focus on connecting with customers and empowering their employees across all channels. It allows organisations to deliver a complete shopping experience that is personal, seamless, and differentiated.

Microsoft Dynamics for Retail provides customer engagement capabilities that include store operations, channel management, order management, marketing and care, and business intelligence, along with more back office capabilities, like procurement and financials, in an end-to-end solution delivering full visibility across the entire business.

E-Commerce

Engage Connected Customers

Customers are connected and informed and want shopping choices. They want the option of going to a physical store, browsing on a tablet at home, or shopping on-the-go using a smartphone! E-commerce and social features in Microsoft Dynamics for Retail provide today’s retailers with an opportunity to engage and connect with customers through an omni-channel shopping experience. Retailers can easily connect with friends and followers and can gather purchasing intentions and preferences on Facebook, Twitter, and Pinterest.

Omni-Channel

Omni-channel is all about being connected to those channels where your customers shop. It’s about providing information, along with easy and consistent shopping experiences, and encouraging customers to have a relationship with your brand. Customers move from social networks, to online stores, to in-store experiences, and they expect seamless and consistent engagement with the retailer.

Marketing

Easily plan, execute, and measure campaigns from start to finish. Bring your marketing vision to life engage customers with personalised, multichannel campaigns, build pipeline, and demonstrate the impact of your marketing. Features include:

Content and spend management
Execution planning
Campaign nurturing and automation
Media buying and planning

Supply Chain Management

To have control, you need a real-time view of your business and products. And, with that control, you can have more efficient people and processes, a better handle on costs, happier customers and, ultimately, greater profits. Features include:

Buying
Replenishment
Order management
Warehouse and transportation logistics

Finance

Increase insights into your financial organisation, and streamline financial planning and performance management, whilst attending closely to cash flows, controls, costs, and risk, with one integrated solution that helps you reimagine finance to drive impact.